Janomax Support Center
Find answers about mtumba bales, branches, payments, transport, delivery & wholesale support instantly.
Who is Janomax
Janomax Premium Bales is a trusted Kenyan company specializing in the supply of high-quality mtumba and crème clothing bales for both wholesale and...
Which is the best bale to start with?
We recommend starting with a Baby Medium bale. It is one of the best options for new and existing traders because it contains a well-assorted mix o...
What are Janomax's fast-moving bales and their prices?
At Janomax Premium Bales, we stock a wide range of fast-selling mtumba and crème bales suitable for both new and experienced traders. Some of our m...
What items are found in a Baby Medium bale, and how much should I sell them for?
A Baby Medium bale contains a well-assorted mix of children's clothing for ages 0–6 years, 0–8 years, and 0–12 years. The exact contents vary from ...
What items are found in a Baby Light Premium bale, and how much should I sell them...
A Baby Light Premium bale contains high-quality, lightweight children's clothing that is ideal for sunny weather and everyday wear. These bales are...
What is the difference between the Baby Medium bales priced at Ksh 16,500 and Ksh ...
The main differences are the labels (brands) and the overall quality of the items. The Ksh 18,000 Baby Medium bales generally contain more premium ...
What types of dresses do you have, and what are the prices?
We stock a wide variety of dresses to suit different styles and budgets, including: Polysilk Dresses – From Ksh 40,000 Winter & Heavy Dresses –...
Do your bales contain torn or damaged clothes?
Our goal is to supply high-quality products. While Premium bales have very few defects, second-hand clothing may occasionally include minor imperfe...
Do you sell Grade 1 clothing?
Yes. We stock high-quality Premium and selected Grade 1 products in various categories.
How many pieces are in one bale?
The number of pieces depends on the product category and bale weight. Our team can advise you on the typical range for each category.
How much capital do I need?
Your starting capital depends on the type and quantity of bales you choose. Our team can recommend options that fit your budget.
Will Janomax help me choose the right bale?
Yes. Our team can guide you based on your budget, experience, and target market.
Can I return a bale?
Returns are handled according to our return policy. Please contact us if you have any concerns.
What if I receive the wrong product?
We will investigate and work with you to resolve the issue promptly.
Do you offer customer support after purchase?
Yes. We continue to support our customers with product advice and assistance after the sale.
Where is Janomax Premium Bales located?
Janomax Premium Bales has 6 branches across Kenya and a Customer Care Office in Westlands, making it easy for you to shop from the branch nearest t...
What are your payment details?
You can make payments using the following bank details: 🏦 Bank: Sidian Bank 📄 Account Name: Janomax Premium Bales 💳 Mpesa Paybill: 111999 🏦 A...
What is the composition/pricing of doormats and carpets?
We have different sizes and types of carpets and doormats available as follows: Large Carpets – From KES 8,000 and above Medium Carpets – KES 3...
If I need a job at Janomax Premium Bales, how do I apply?
You can apply for jobs at Janomax Premium Bales and other Momak Group organizations through our official recruitment portal below: 📌 Job Applica...
Do you offer dropshipping training?
Yes, we do offer dropshipping training, but it is covered as a sub-topic within our general mentorship programs. These sessions are conducted th...
Which crème items do you have?
We have a variety of high-quality crème items available, including: Mummy Jeans – KES 32,000 Skinny Jeans – KES 32,000 Men Article Jeans – KES...
How much does one pay to join Janomax mentorship program?
The Janomax mentorship program is completely free of charge. We do not charge any fee for participation. The venue and refreshments (including b...
What is the difference between Premium and Crème bales?
Premium bales contain high-quality clothing in excellent condition with modern styles and minimal signs of wear. Crème bales are the highest grade,...
Do you deliver across Kenya?
Yes. We deliver nationwide through reliable transport and courier services.
How do I place an order?
Visit our stores, contact us via phone or WhatsApp, or place your order through our website.
Do you offer wholesale prices?
Yes. We have competitive wholesale prices for retailers, resellers, and bulk buyers.
Can beginners start with one bale?
Absolutely. Many successful businesses started with a single bale before expanding.
Do you guarantee the quality?
We carefully source and inspect our products to ensure customers receive high-quality bales that meet our standards.
What payment methods do you accept?
We accept M-Pesa, bank transfers, and other approved payment methods.
Can I visit before buying?
Yes. You are welcome to visit any of our branches to view available products and receive assistance from our sales team.
Why choose Janomax Premium Bales?
Premium quality products Competitive prices Nationwide delivery Wide product selection Trusted customer service Support for new and experience...
Why should I buy from Janomax Premium Bales?
Janomax Premium Bales offers carefully selected quality bales, transparent pricing, nationwide delivery, professional customer support, and a wide ...
What makes Janomax Premium Bales different?
We focus on quality, consistency, customer satisfaction, and helping our customers succeed. Our product selection is designed to meet the needs of ...
Can I become a Janomax reseller or agent?
Yes. Contact us to learn about available reseller and partnership opportunities.
Do you offer discounts for bulk purchases?
Yes. Bulk orders may qualify for special pricing.
Do you restock regularly?
Yes. We receive new stock frequently to provide customers with fresh selections.
How can I know when new stock arrives?
Follow our official social media pages, visit our branches, or join our WhatsApp updates for the latest arrivals and promotions.
Why Customers Choose Janomax Premium Bales
Premium-quality products Wide variety of bale categories Competitive pricing Nationwide delivery Professional customer support Trusted by rese...
Can I visit before buying?
Yes. We encourage customers to visit our premises, inspect available categories, and receive guidance from our sales representatives before making ...
Do you sell retail clothes?
Our main business is wholesale bale sales, though selected individual items may occasionally be available.
How can I contact Janomax Bales?
You can reach us through: 📞 Mobile: 0740 919 499 ☎ Office: 020 840 1200 💬 WhatsApp: 0740 919 499 🌐 Website: www.janomaxbales.com
What are your branch contacts?
You can reach any of our branches using the contacts below: 🏢 Nairobi Branch – 0762 333 445, One Mall K River road F23 🏢 Mombasa Branch – 0762 ...
Upcoming Empowerment Program
Walk With Her 2026 Date: 17th October 2026 Venue: Tharaka Nithi County Theme: Walking Together, Empowering Women, Transforming Communities. ...
Wideleg sweatpants
Also written as wide leg sweat pants is creme bale of 50pcs going at 45000 ksh and we can give 1/2 bales of 25pcs at 22500.
Do you ladies sneakers 20 pairs
**Crème Ladies Sneakers – 20 Pairs | KSh 14,000** Step up your business with our **Crème Ladies Sneakers Bale**, containing **20 pairs** of high...
🚶♀️ Walk With Her – Tharaka Nithi
Join us for the Walk With Her event in Tharaka Nithi on 17th October as we come together to raise awareness, inspire hope, and support women and gi...
Janomax Empowerment Forum
At Janomax Empowerment Forum, we are committed to empowering entrepreneurs, supporting communities, and creating opportunities that transform lives...
Janomax premium bales Working Hours
We are committed to serving you with flexible shopping hours. 🕗 Monday to Saturday: 8:00 AM – 6:00 PM Customers who are already inside the shop...
Do you sell Grade B or Grade 2 UK/Canada bales?
Yes, we stock Grade 1 and Premium Quality bales sourced from the UK and Canada, as well as selected household items from China. We generally do ...
Upcoming Mentorship
Women Mentorship in Meru 2nd October, 2026 from 8am Link: https://flow.momak.co.ke/mentorships/199
I want to start a baby shop. Which bales should I buy?
Starting a baby shop is a great business opportunity. At Janomax Premium Bales, we'll recommend the best combination of bales based on your budget,...
Important: Why We Ask for Your Budget
At Janomax Premium Bales, we have many different types of baby and kids bales available. Sharing your budget helps our team recommend the best comb...
Do you have a physical shop or do you sell online?
Your selling method helps us recommend the right mix of products and quantities.
Why choose Janomax Premium Bales?
High-quality premium and cream bales Wide variety of products Nationwide delivery Expert business guidance Personalized recommendations based o...
Would you like a complete starter package?
We can recommend a complete business package that combines clothing, shoes, blankets, and other complementary products based on your available budget.
Confirmation of Stock Availability
Yes! At Janomax Premium Bales, all bales listed in our product catalog are available across our 6 branches, subject to real-time stock availability...
Yes, we do offer door-to-door delivery.
For deliveries within town, we can arrange Uber, Bolt, or motorcycle delivery, including trusted riders we regularly work with. The delivery cost i...
Do you deliver outside Kenya?
We deliver across all of Kenya. We also offer international delivery to selected East and Central African countries, including: 🇺🇬 Uganda (wi...
Do you offer promotions, special offers, or flash sales?
Yes! We regularly run promotions, special offers, and flash sales on selected bales and products. To view our latest deals, visit our Flash Sale...
What bales do you recommend for beginners with a budget of up to KSh 10,000?
If you're starting a mitumba business with a budget of up to KSh 10,000, we recommend the following options: Children Fleece Bale – KSh 10,000 ...
Which brands or labels do your bales include?
We stock a wide variety of brands and labels, and our selection is regularly updated to meet our customers' needs and market demand. If you're l...
What are the differences between labels and brands such as Elegance, Pioneer, and ...
At Janomax Premium Bales, we stock a wide range of brands and labels, including popular names such as Elegance, Pioneer, Crown, and many others. Ou...
Can I place an order online, and can you reserve (hold) a bale for me?
Yes! You can place your order directly through our website: https://janomaxbales.com/ Our website allows you to browse available products, se...
Which brands or labels are available for Baby Light No. 2 and Baby Medium bales?
We stock a wide variety of Baby Light No. 2 and Baby Medium bale labels from different suppliers, including popular labels such as Elegance, Pionee...
Open positions
We are looking for the following: 1. Tours guide and hotel bookings personnel 2. Sales and Marketting but must be an SDA as she will be wor...
Items out of stock temporarily for now
-Kids jogging suit -Kids Sneakers Option available -Children jogging suit -Kids open sneakers We will keep updating stock shortages here
Flash sales offers and promotions
**🔥 JANOMAX PREMIUM BALES FLASH SALE! 🔥** Don't miss our **Clearance Flash Sale** with amazing discounts on selected premium bales. 📅 **Offer...
Sneakers shoes new stocks that is available?
Kids sneakers 45pcs 30k kids sneakers 60pcs 40k Men sneakers 50pcs 40k Men sneakers 30pcs 26k Ladies heels 50pcs 33k This is the ones availa...
Which men creme jeans do you have?
We have for 40000 and 48000 both 50pcs. The one for 48k is more and better quality and hard jeans compared to the one for 40k
How can I join Janomax Premium Bales WhatsApp Group and Channel?
You can join our Janomax Premium Bales WhatsApp Group and follow our WhatsApp Channel to receive updates on new stock, bale prices, special offers,...
Does Janomax accept returns for bales that have already been opened?
No. Janomax Premium Bales does not accept returns or offer refunds for bales that have been opened. Once a bale has been opened, it is considered s...
What is a formal dress?
A formal dress is an elegant, well-presented dress worn for official, professional, or special occasions such as work functions, meetings, weddings...
What happens if I receive a bale and feel that the quality is significantly below ...
We understand that customers may sometimes receive a bale whose contents do not meet their expectations. While opened bales cannot be returned or r...
Is a formal dress the same as an official dress?
Yes, they are generally used to mean the same thing. Both refer to smart, decent, and elegant dresses suitable for professional or official occasions.
Please share with me the number of the lady selling hair oils.
Yes, you can contact Nessy on 0708 750 519. She supplies hair oils.
Free Delivery offers
### 🔥 FREE DELIVERY OFFER! 🔥 **JANOMAX PREMIUM BALES** 🛍️✨ 🚚 **FREE DELIVERY** 📅 **13th & 14th AUGUST ONLY!** Get your premium-quality ba...
What are google map pin location for other Janomax branches
Google maps pin locations for our branches Nakuru Sifa Plaza https://share.google/oX9jc48EwKDv3arwg Kisumu Kcity https://share.google/5...
Is Lipa Mdogo Mdogo available at Janomax?
Yes, Janomax offers Lipa Mdogo Mdogo. You choose the bale you want and start making payments gradually at your own pace. Once the full payment is c...
Do you have hospitals scrub bales?
Yes we do. It is same as medical suits that is available in our stocks
🔥 JANOMAX PREMIUM BALES – BALES OF THE WEEK OFFERS! 🔥 17th to 23rd August
# 🔥 JANOMAX PREMIUM BALES – BALES OF THE WEEK OFFERS! 🔥 Dear Customer, Don't miss this week's amazing discounts on selected premium bales! Gr...
Do you have bales from Canada, UK and China?
Yes. Most of our bales come from Canada and the UK, with a few selected products sourced from China. For bales from China, we always confirm wit...
Do you sell half bales or single items like dresses or gunia with just a few pieces?
At Janomax Premium Bales, we primarily sell full bales. However, from time to time, we offer half bales for selected Crème items, such as ladies’ s...
Clearance offers from 3rd Sept-15th Sept
JANOMAX PREMIUM BALES CLEARANCE SALE! 🔥 Baby Light Grade 1 38K NOW 35K Ladies Long Jumpsuits 28K NOW 25K Creme Wideleg Jeans 48K NOW 46K Creme ...